The
experience of doing this business report for Business Communication module was an
unforgettable one as we started with hardships of finding a company to
interview but ended with a complete report filled with satisfaction. This
reflective journal explains my expectation towards the assignments and also the
lessons that I had learned throughout the process.
Before embarking into this business report, my
expectation is to have a group of members that I can rely on. From the past
experiences during Foundation in Taylor’s, I had to take up the responsibilities
of researching, typing out the contents and proofreading the group assignments
as the members did not execute their parts effectively. It was tiresome but
fruitful at the same time as the result was excellent. However, I strongly
believed if the group members able to contribute more, the outcome of the
assignment would be much better. The process of doing this business report
fulfilled my expectation very well. The group members practiced integrity and I
am really glad that everyone carried out their parts effectively and
efficiently. We delegated the tasks equally among each other and discussed the
contents together to have a consensus. Thanks to Kit Voon,
one of our group members, the process of doing the report was smooth and we did
not have to rush the business report.
Next, the process of preparing this business report
had really taught me a lot of lessons. One of them is the willingness to take
risks. I learned that every decisions that I made will have its’ own risks and
as a future entrepreneur, risk is a norm. Before this, I seldom took risk into
consideration as I was afraid that I will lose something if I choose to take
risks. However, from the interview with the assistant manager, I realised that the
owner of Shakespeare took the risky path by setting up the restaurant in an
area that is filled with competitors which can be a huge threat for
Shakespeare. However, I personally think that the owner managed to weigh more
pros over cons in choosing that area as it is a highly populated place for
students and also workers, hence the risk was worth it.
Besides that, I also learned the value of tolerance through
the process. Tolerance is crucial when it comes to teamwork because everyone
has their different opinions on something and they assume that they are right.
It does not mean that who has the loudest voice is always right and definitely
cannot be applied in teamwork. During the process of preparing this business
report, it was hard at first to communicate as everyone has their independent
opinions on how to write the discussions. But I learned to listen to others’
opinions and analysed them, so that I could find a way to combine all the ideas
to create a better one.
In conclusion, business report really benefits me in
different aspects and I really anticipated more of this type of group
assignments.
